Privacy Policy

Last Updated: July 2026

Radiant Studios Tai Chi ("we", "our", or "us") is committed to protecting the privacy of our website visitors, clients, and participants. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with standard Australian small business privacy practices.

1. Information We Collect

When you interact with our website, book a session, or fill out an inquiry form, we may collect personal information that you voluntarily provide to us. This includes:

  • Contact details (such as your name, email address, and phone number).

  • Workplace details (such as the name and location of your retirement village or organisation).

  • Any health or mobility notes you choose to share with us regarding your residents to support class safety.

2. How We Use Your Information

We use the information we collect strictly for operational business purposes, including:

  • Responding to your booking inquiries and organising your complimentary trial session.

  • Managing schedules, calendars, and communications regarding upcoming classes.

  • Processing invoices and payments for our services.

  • Providing updates or necessary safety details about our programs.

3. Data Storage and Security

We take data safety seriously. Your personal information is securely stored within our private administrative systems and encrypted third-party software platforms (such as Google Workspace and Squarespace). We implement standard security measures to protect your data from unauthorised access, loss, or disclosure.

4. Information Sharing and Third Parties

We do not sell, trade, rent, or lease your personal information to third parties. We will only share data with external parties if required to do so by Australian law, or with essential service providers (such as our direct accounting or email platforms) solely to conduct our standard business operations.

5. Cookies and Website Analytics

Our website is hosted by Squarespace, which uses basic cookies and analytical tracking to monitor general website traffic, visitor behavior, and page performance. This data is aggregated, completely anonymous, and does not identify you personally. You can choose to disable cookies through your browser settings if you prefer.

6. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you, or to ask that your details be updated or permanently deleted from our communication channels. To make a request, please contact us directly at hello@radiantstudiostaichi.com.au.